privacy policy
At Massen Shopping Centre, we are committed to protecting your personal data and privacy. This policy outlines how we collect, use, store, and protect your information.
What we collect:
We may collect and process the following types of data:
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Name, email address, phone number (via contact forms)
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Preferences and interests (for newsletters and loyalty programs)
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Shopping habits or demographic data (for loyalty programs)
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IP address, browser type, and cookies (for website analytics)
How We Use Your Data:
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To respond to inquiries and provide customer service
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To administer loyalty programs
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To send newsletters and promotional offers (with your consent)
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To improve our website and services through analytics
Legal Basis for Processing:
We process your data based on:
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Your consent (e.g., for newsletters)
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Contractual necessity (e.g., for loyalty programs)
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Legitimate interests (e.g., to improve services)
Sharing Your Data:
We do not sell your data. We may share it with trusted third-party service providers (e.g., email marketing platforms or CRM systems), but only for purposes outlined in this policy.
Your Rights:
Under GDPR, you have the right to:
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Access your data
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Correct or delete your data
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Withdraw consent at any time
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File a complaint with a supervisory authority
Contact:
To exercise your rights or for more information, contact us at:
massen@massen.lu
Tel. +352 26 901